Prove the opportunity
Use player evidence to size the problem and link the expected behaviour change to GGR.
PM sets baseline, target, guardrails and stop rule.Set the value test before build. Act on the result after release.
Use player evidence to size the problem and link the expected behaviour change to GGR.
PM sets baseline, target, guardrails and stop rule.Test the riskiest assumption. Set up tracking and a measurement window.
Data checks the metric; Engineering ships safely.Compare exposed players with baseline or control; check adoption and guardrails.
Review: proven value, early signal or no effect.Check tracking, exposure, usage and the agreed window.
Find the broken link: discovery, adoption, behaviour or value. Check segments and guardrails.
Try one time-boxed fix if justified; otherwise stop or roll back.
PM proposes the action; Product Lead decides on further capacity and records the learning.
Example: Loyalty points history launches, but repeat play is flat. Check whether players saw and understood it. If one focused fix has no effect, stop rollout and move capacity to a stronger retention opportunity.